Shipping and Delivery Policy

Shipping Timeline

Orders are typically shipped within 1 to 2 business days. The estimated shipping time for each item is mentioned on the respective product page.

Delivery Timeline

Once dispatched, orders are usually delivered within 3 to 5 working days, excluding weekends and public holidays. Delivery timelines may vary depending on the delivery location.

Shipping Charges

We offer free shipping on all orders. No delivery fees are applied at checkout.

Payment Methods

We accept UPI, credit cards, debit cards, net banking, and Cash on Delivery (COD).

Serviceable Locations

We currently deliver to most PIN Codes across India. To confirm whether your PIN Code is serviceable, please contact us via email at support@goldenkites.co.

Order Tracking

To track your order, you can log in to your Golden Kites account and visit the “My Account” section to view your order details.
If you do not have an account, you may use the “Track Shipping” link included in your order confirmation email.
Alternatively, you can email support@goldenkites.co with your order number and registered email address, and our team will provide a prompt update.

Customer support is available from 9:00 am to 5:00 pm on weekdays, excluding weekends and public holidays.